{"id":17,"date":"2025-10-18T14:01:41","date_gmt":"2025-10-18T18:01:41","guid":{"rendered":"https:\/\/ajco-male.com\/?page_id=17"},"modified":"2026-05-26T10:50:02","modified_gmt":"2026-05-26T14:50:02","slug":"refunds_returns","status":"publish","type":"page","link":"https:\/\/ajco-male.com\/en\/remboursements_retours\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"

Refund and Return Policy<\/h2>\r\n
At home AJ&Co.<\/span>, we consider every partnership a long-term relationship.<\/div>\r\n
Our goal is simple: to offer you a reliable, efficient service that lives up to your trust.<\/div>\r\n
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General approach<\/b><\/h3>\r\n
Our sales are made in a professional context and are generally considered final. That said, we remain fully committed to supporting you when a situation requires it.<\/div>\r\n
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Order tracking<\/b><\/h3>\r\n
To ensure prompt and effective processing, we kindly ask you to report any issues within 15 business days of receiving your order.<\/div>\r\n
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Thank you for including:<\/div>\r\n
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Order number<\/div>\r\n
Photos as needed<\/div>\r\n
Description of the situation<\/div>\r\n
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\ud83d\udce7 info@ajco-male.com<\/a><\/div>\r\n
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Defective products or special circumstances<\/b><\/h3>\r\n
If a product is defective or if an error has been made in your order, our team is committed to:<\/div>\r\n
Quickly assess the situation<\/div>\r\n
We offer a suitable solution (replacement or credit)<\/div>\r\n
Ensure simple and effective follow-up<\/div>\r\n
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Our priority: your complete satisfaction and support every step of the way.<\/div>\r\n
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Transportation<\/b><\/h3>\r\n
Each order is prepared with care.<\/div>\r\n
If a situation arises during transport, we remain available to assist you and facilitate the necessary steps.<\/div>\r\n
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Nature of Products<\/div>\r\n
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The characteristics of our products (finishes, colors, textures) may present slight variations, reflecting their manufacturing and character.<\/div>\r\n
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Our commitment<\/b><\/h3>\r\n
We believe in lasting, transparent, and effective partnerships.<\/div>\r\n
Each situation is handled with care, in a spirit of collaboration.<\/div>\r\n
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Contact us<\/b><\/h3>\r\n
For any questions:<\/div>\r\n
info@ajco-male.com<\/a><\/div>","protected":false},"excerpt":{"rendered":"

Politique en mati\u00e8re de remboursements et de retours Chez AJ&Co., nous consid\u00e9rons chaque partenariat comme une relation \u00e0 long terme. Notre objectif est simple : vous offrir un service fiable, efficace et \u00e0 la hauteur de votre confiance. \u00a0 \u00a0 Approche g\u00e9n\u00e9rale Nos ventes sont effectu\u00e9es dans un contexte professionnel et sont g\u00e9n\u00e9ralement consid\u00e9r\u00e9es comme […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Politique de remboursement et retours \u2014 AJ&Co.","_seopress_titles_desc":"Conditions de remboursement et retour des bijoux AJ&Co. Proc\u00e9dure simple et service client \u00e0 votre \u00e9coute.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Politique de remboursement et retours \u2014 AJ&Co.","_seopress_social_fb_desc":"Conditions de remboursement et retour des bijoux AJ&Co. Proc\u00e9dure simple et service client \u00e0 votre \u00e9coute.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Politique de remboursement et retours \u2014 AJ&Co.","_seopress_social_twitter_desc":"Conditions de remboursement et retour des bijoux AJ&Co. Proc\u00e9dure simple et service client \u00e0 votre \u00e9coute.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"retours bijoux,remboursement AJ&Co.","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":10,"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1025,"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/1025"}],"wp:attachment":[{"href":"https:\/\/ajco-male.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"word processing","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}