{"id":17,"date":"2025-10-18T14:01:41","date_gmt":"2025-10-18T18:01:41","guid":{"rendered":"https:\/\/ajco-male.com\/?page_id=17"},"modified":"2026-05-26T10:50:02","modified_gmt":"2026-05-26T14:50:02","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/ajco-male.com\/en\/remboursements_retours\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<h2>Refund and Return Policy<\/h2>\r\n<div>Chez <span class=\"ajco-brand\" data-no-translation>AJ&amp;Co.<\/span>, nous consid\u00e9rons chaque partenariat comme une relation \u00e0 long terme.<\/div>\r\n<div>Notre objectif est simple : vous offrir un service fiable, efficace et \u00e0 la hauteur de votre confiance.<\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Approche g\u00e9n\u00e9rale<\/b><\/h3>\r\n<div>Nos ventes sont effectu\u00e9es dans un contexte professionnel et sont g\u00e9n\u00e9ralement consid\u00e9r\u00e9es comme finales. Cela dit, nous restons pleinement engag\u00e9s \u00e0 vous accompagner lorsqu\u2019une situation le n\u00e9cessite.<\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Suivi des commandes<\/b><\/h3>\r\n<div>Afin d\u2019assurer un traitement rapide et efficace, nous vous invitons \u00e0 nous signaler toute situation dans un d\u00e9lai de 15 jours ouvrables suivant la r\u00e9ception de votre commande.<\/div>\r\n<div>\u00a0<\/div>\r\n<div>Merci d\u2019inclure :<\/div>\r\n<div>\u00a0<\/div>\r\n<div>Num\u00e9ro de commande<\/div>\r\n<div>Photos au besoin<\/div>\r\n<div>Description de la situation<\/div>\r\n<div>\u00a0<\/div>\r\n<div>\ud83d\udce7 <a href=\"mailto:info@ajco-male.com\">info@ajco-male.com<\/a><\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Produits d\u00e9fectueux ou situation particuli\u00e8re<\/b><\/h3>\r\n<div>Si un produit pr\u00e9sente un d\u00e9faut ou si une erreur s\u2019est gliss\u00e9e dans votre commande, notre \u00e9quipe s\u2019engage \u00e0 :<\/div>\r\n<div>\u00c9valuer rapidement la situation<\/div>\r\n<div>Vous proposer une solution adapt\u00e9e (remplacement ou cr\u00e9dit)<\/div>\r\n<div>Assurer un suivi simple et efficace<\/div>\r\n<div>\u00a0<\/div>\r\n<div>Notre priorit\u00e9 : que vous soyez pleinement satisfait et bien accompagn\u00e9 \u00e0 chaque \u00e9tape.<\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Transport<\/b><\/h3>\r\n<div>Chaque commande est pr\u00e9par\u00e9e avec soin.<\/div>\r\n<div>Si une situation survient lors du transport, nous demeurons disponibles pour vous accompagner et faciliter les d\u00e9marches n\u00e9cessaires.<\/div>\r\n<div>\u00a0<\/div>\r\n<div>Nature des produits<\/div>\r\n<div>\u00a0<\/div>\r\n<div>Les caract\u00e9ristiques de nos produits (finitions, teintes, textures) peuvent pr\u00e9senter de l\u00e9g\u00e8res variations, refl\u00e9tant leur fabrication et leur caract\u00e8re.<\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Notre engagement<\/b><\/h3>\r\n<div>Nous croyons \u00e0 des partenariats durables, transparents et efficaces.<\/div>\r\n<div>Chaque situation est trait\u00e9e avec attention, dans un esprit de collaboration.<\/div>\r\n<div>\u00a0<\/div>\r\n<div><b>\u00a0<\/b><\/div>\r\n<h3><b>Nous joindre<\/b><\/h3>\r\n<div>Pour toute question \u00a0:<\/div>\r\n<div><a href=\"mailto:info@ajco-male.com\">info@ajco-male.com<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Politique en mati\u00e8re de remboursements et de retours Chez AJ&amp;Co., nous consid\u00e9rons chaque partenariat comme une relation \u00e0 long terme. Notre objectif est simple : vous offrir un service fiable, efficace et \u00e0 la hauteur de votre confiance. \u00a0 \u00a0 Approche g\u00e9n\u00e9rale Nos ventes sont effectu\u00e9es dans un contexte professionnel et sont g\u00e9n\u00e9ralement consid\u00e9r\u00e9es comme [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Politique de remboursement et retours \u2014 AJ&Co.","_seopress_titles_desc":"Conditions de remboursement et retour des bijoux AJ&Co. 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