Refund and Return Policy

At home AJ&Co., we consider every partnership a long-term relationship.

Our goal is simple: to offer you a reliable, efficient service that lives up to your trust.

 

Our sales are made in a professional context and are generally considered final. That said, we remain fully committed to supporting you when a situation requires it.

 

To ensure prompt and effective processing, we kindly ask you to report any issues within 15 business days of receiving your order.

 

Thank you for including:

 

Order number

Photos as needed

Description of the situation

 

📧 info@ajco-male.com

 

If a product is defective or if an error has been made in your order, our team is committed to:

Quickly assess the situation

We offer a suitable solution (replacement or credit)

Ensure simple and effective follow-up

 

Our priority: your complete satisfaction and support every step of the way.

 

Each order is prepared with care.

If a situation arises during transport, we remain available to assist you and facilitate the necessary steps.

 

Nature of Products

 

The characteristics of our products (finishes, colors, textures) may present slight variations, reflecting their manufacturing and character.

 

We believe in lasting, transparent, and effective partnerships.

Each situation is handled with care, in a spirit of collaboration.

 

For any questions: